Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday)
- use our appointment request form, Monday to Friday open 24 hours a day. We will respond within 1 day during opening times
- use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination
- phone us on 020 3675 7127, Monday to Friday, when we are open
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
When you get in touch, we'll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Routine appointments
To request a routine appointment in the next 7 days
- use our appointment request form, Monday to Friday open 24 hours a day. We will respond within 1 day during opening times
- use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination
- phone us on 020 3675 7127, Monday to Friday, when we are open
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
When you get in touch, we'll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email.
Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.
To cancel your appointment:
- use your NHS account (on the NHS website or in the NHS app)
- phone us on 020 3675 7127, Monday to Friday, when we are open
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
Extended/Enhanced access evening and weekend appointments can be pre-booked at our hubs in Barking Hospital and Beacontree.
If you need medical help now, use NHS 111 online or call 111. NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Please tell us:
- If there's a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
Our surgery offers step free access to the premises.
If you are housebound and need an appointment, we may be able to do a home visit.
First, we need to register you as a housebound patient. Please call us to talk about what you need.
Our surgery has step free access.
If you are already registered as a housebound patient, please call us for help.
To request a home visit, it's helpful if you phone the practice as soon after 8am as possible on 020 3675 7127.